Support

In a perfect world, things would work all the time. But as we all know, the Internet is full of gremlins and bugs, so we are here to provide support in the event of a problem with your hosting account or custom site.

Our support hours are Monday through Friday, 9-5 (Pacific). We will respond within 24 hours of your submission.

Ticket System

In order to serve you best, we employ a ticket system that allows us to promptly and accurately respond to your problems. To open a new ticket or to check on an existing ticket, go to our online ticket system.

Email Support

If you would rather not use our online ticket system to send a support request, please send an email with a detailed description of the problem to support@smooshylab.com.

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